The Micros and Expedia connection will handle directly contracted net rates. Myfidelio.net hotels and hotel group partners are now able to manage such room inventory in an automated manner according to their need. This direct connection to Expedia allows hotels to react quickly to changes in demand.
�We see our cooperation with Expedia as the future of modern tour operating, dynamic pricing and flexible availability, replacing fixed contracted rates and allocations. This flexibility provides ideal conditions to optimize rate management and occupancy levels,� stated Marc Fries, IT-Director of Sunstar Hotels.

�The new direct connect solution provided by myfidelio.net with Expedia allows us to more efficiently manage our rates, inventory and availability right from our Micros property management system, replacing the maintenance of extranets,� continued Mr.Fries. �Reservations are downloaded immediately into our PMS without any additional effort required by the hotel staff. The initial results are very successful and we look forward to strengthening the cooperation with Expedia and myfidelio.net.�
Myfidelio.net is the �Software as a Service� model of the Opera Reservation System, an enterprise solution for the hospitality industry, providing central reservation management services and connections to worldwide distribution channels, such as Expedia, the GDS and the hotel corporate website. Myfidelio.net offers full integration with all hotel solutions offered by Micros, including Opera PMS, Fidelio Suite 8 in Europe, Fidelio Version 6, and Fidelio Version 7.

The new interface between Expedia and Micros� �myfidelio.net� service, which is powered by the Opera Reservation System, offers direct distribution to Expedia for Micros Property Management Systems users including Opera PMS, Fidelio Suite 8 in Europe, and Fidelio Versions 6/7.
Micros launched a new XML-based direct connection between Expedia and Micros� �myfidelio.net� service, which is powered by the Opera Reservation System. This connection is then pushed through to any of Micros’ Property Management Systems including Opera PMS, Fidelio Suite 8 in Europe, and Fidelio Versions 6/7. Sunstar Hotels in Switzerland is the first customer to deploy this powerful solution.
This unique and innovative solution enables Sunstar Hotels to manage all rates, inventory and availability from its Micros Property Management System and to receive reservations directly into its reservation system utilizing myfidelio.net.
With this new direct connection to Expedia, the Sunstar Hotels will benefit from a single point of rates and inventory management, saving substantial labor hours typically required for manual data entry work.

Asia Pacific's leading luxury hotel group, Shangri-La Hotels and Resorts This article or section is written like an .
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Mark blatant advertising for , using . , announces the launch of MICROS-Fidelio's OPERA Central Reservations and Customer Information Systems with a total investment of over US$3 million.

Commenting on the new systems, Martin F. Waechter, Shangri-La's chief marketing officer, said: "Shangri-La is renowned worldwide for its highly personalized service. The new MICROS-Fidelio Opera system allows us to support our staff and ensure consistent service delivery. The easy access to information helps us identify trends enabling us to anticipate guest needs and exceed expectations. The central systems drive all distribution channels of Shangri-La. The group's regional reservations centers in Hong Kong, Tokyo, London and Kuala Lumpur now offer all rates and last room availability to guests, travel agents and companies calling worldwide through toll-free numbers."

Anand Rao, Shangri-La's Chief Information Officer added: "The new systems offer single image inventory, based on real-time synchronization of transactional and profile data between the hotel and central systems. These systems further support rate integrity and last room availability across distribution channels including Shangri-La's hotel direct reservations, worldwide toll-free numbers and the company's website, http://www.shangri-la.com/. Within the next six months, the Shangri-La website and various third party booking engines will be interfaced to the central systems via an XML XML
in full Extensible Markup Language.

Markup language developed to be a simplified and more structural version of SGML. It incorporates features of HTML (e.g., hypertext linking), but is designed to overcome some of HTML's limitations. messaging platform. This will allow customers a choice of booking channels and the benefit of the best rates and availability."

Montora Software’s sector for technical support participates in planning, development, maintenance and in implementation of our products. During the last decade, we have had a lot of experience in various projects. The key element for success of informational system is good and well-organized technical support, for both application software and complete information systems. Our company pay special attention to the importance of organizing technical support. We have 9 engineer-experts for technical support, which means that our response for solving the problem is very quick.


The main function of Technical support is:

* Implementation and maintenance of the solutions which are based on Oracle Technology in various Operating Systems: Windows, Sun Solaris, IBM AIX, UnixWare, Linux.
* Implementation and maintenance of the solutions based on the Microsoft Technology: Operating Systems, domains, Active Directory, Mailing system (Exchange), Intranet, Internet access.Defining of technical architecture, implementation and maintenance of Information systems
* Optimization of performance of Information Systems
* The analysis of the problem with performances on the level of the application Software, the components of computers’ networks, Operating Systems, databases. On the basis of this analysis, we suggest actions which must be taken in order to improve performance within existing configuration of the Information system. We also suggest expansion of some segments of the Information system which can often be a bottle-neck.
* Implementation of the information system on the turn-key principle - obtaining hardware, installation and configuring all the parts of the software which are needed; configuring computer’s network.
* Carrying out businesses on demand from the area of Oracle and Microsoft technologies
* Implementation and maintenance of the POS systems by using fiscal printers.
* Training users for particular skills in the area of implementation Oracle and Microsoft technologies

Our engineers had worked in Oracle and Microsoft technical support (implementation and maintenance) for many years and we are also setting up a team for supporting IBM products.
They all have Oracle’s and Microsoft’s certificates in a particular specializing area, which proves their’s competence.

We are constantly improving our knowledge through education and following of professional literature, so we can easily implement and maintain the most recent products from Oracle and Microsoft.

MICROS Systems, Inc. (Nasdaq: MCRS), a leading provider of information technology solutions for the hospitality and retail industries, is pleased to announce that wagamama and MICROS have teamed with Apple to deliver an improved customer experience with its fully integrated, online carry-out service.

wagamama is the first to deploy a Smart Phone Application (app.) that is connected directly to its MICROS point-of-sale (POS) via MICROS's mycentral Dynamic Updates, and is the first restaurant chain based in the UK to deploy a fully integrated phone app. that in the future will facilitate ordering from all its locations, no matter in which country it is located.

The world famous Pan-Asian restaurant chain has launched an end-to-end, fully integrated online ordering facility for carry-out meals. Customers can now place and pay for an order that they collect at an agreed time. The ordering process is accelerated significantly by eliminating the interaction with a member of staff over the telephone and processing the order online via a truly original iPhone App.

"At wagamama, we have always embraced the newest technology, and we are proud to be first-to-market in the restaurant sector with our new iPhone App. Bringing the wagamama experience to the iPhone offers more flexible ordering than ever before, coupled with the speed and quality of service that our customers know and love," stated wagamama CEO, Steve Hill.

"We are delighted to be able to have been a part of an industry first in making the ordering process of carry-out food even easier, faster and much, much more convenient," stated Tim Brown, Vice President, MICROS Strategic Accounts.

The user-friendly system remembers the customer by creating a unique account portfolio which includes all previous orders, simplifying order-entry for repeat customers. wagamama sees speed of service as key to its core values and has always embraced the most current technology. Offering a fully integrated online ordering service improves overall guest experience and employee efficiency; additional benefits include order tracking and links with kitchen systems.

About wagamama

wagamama is a pan-asian restaurant inspired by the hustle and bustle of canteen style japanese noodle bars, but its menu is an unmistakable blend of pan-asian flavors and the freshest seasonal ingredients from closer to home

it has more than 100 restaurants in the uk, europe, the pacific rim, middle east and usa. since 1992 its philosophy remains unchanged: to combine great, fresh and nutritious food in an elegant yet simple setting with helpful, friendly service and value for money

wagamama has been voted london's most popular restaurant by zagat for the fifth year in a row

you can find wagamama in various london locations, basingstoke, bath, birmingham, bournemouth, brighton, bristol, cambridge, canterbury, cardiff, croydon, exeter, glasgow, guildford, harrogate, heathrow terminal 5, high wycombe, kingston, lakeside, leeds, leicester, liverpool, livingston, manchester, milton keynes, newcastle, norwich, nottingham, oxford, reading, salisbury, sheffield, solihull, st albans, tunbridge wells, walton-on-thames, and windsor

Professional Services
The Expertise That Helps Ensure Your Success
To extract the full value from any technology investment, you must plan, design, and implement your solution so it supports your current business objectives and enables future growth and change. You also want to be sure your solution is up and running within your targeted timeframe.

Achieving those goals takes expertise and experience, and MICROS-Retail offers both, through our portfolio of Professional Services.

Work with the experts
The MICROS-Retail team consists of skilled professionals who are highly knowledgeable about our products and have wide experience implementing solutions for diverse retail organizations. Following a proven methodology, they gain an understanding of your current technology environment, business processes, and goals for your solution. Then they help you tailor and configure the system so it meets your unique business requirements.

Our team functions as an extension of yours, providing the expertise and the extra hands you need to augment the skills and resources of your staff. We also work collaboratively with your third-party consultants and technology vendors to help ensure there’s a seamless interface between your MICROS-Retail solution and the vendor products it touches.

By adhering to best practices for project management and risk mitigation, we help ensure your solution is delivered on time, on budget, and in line with your expectations.

MICROS Systems, Inc. (NASDAQ: MCRS), sa sjedištem u Columbiji, Maryland, SAD, je vodeći svjetski proizvođač enterprise rješenja za hotelsku industriju te specijaliziranu maloprodajnu industriju. Globalna mreža se sastoji od više od 3,800 zaposlenika, 52 regionalne podružnice na ključnim tržišnim segmentima i 111 distributera u 45 zemalja.

MICROS je jedini svjetski pružatelj kompletnih sistemskih rješenja za sve tržišne segmente sa globalnom distribucijom i mrežom za podršku za velike ili regionalne lance, lokalne hotele, restorane, fast-food objekte i druge ugostiteljske objekte na tržištu.

MICROS nudi skalabilno rješenje za upravljanje velikim i izuzetno kompleksnim operativnim funkcijama povezanih uz hotele, kasina, zračne luke, tematske parkove, stadione i brodove.

The installation of the Micros-Fidelio solutions brings many benefits to the students who will be fully competent in the principles of using the world's leading property management system ensuring that they are able to contribute fully to the management and key operations of properties right from the start of their employment. This effort also marks the strength and commitment of relationships between Saudico and the hospitality industry and its key suppliers.

Micros-Fidelio Opera is the world's leading technology solutions to the hospitality industry used by the majority of chain and locally managed properties in the kingdom, and it is therefore the system that graduates, from these educational institutions, are most likely to be using when they enter the industry.

Opera PMS provides hotel management with tools for customer relationship management, rate management, forecasting and report writing and also provides all the tools any hotel staff need for doing their day-to-day jobs - handling reservations, checking guests in and out, assigning rooms and managing room inventory and handling accounting and billing.

At the time of this press release there are more than ten educational institutions in Saudi Arabia that are licensed to use the Micros-Fidelio Opera system for its hospitality graduation syllabus.

These schools have firmly decided to educate their pupils with the most up-to-date hospitality technology environments available on today's market.

• Fidelio je osnovan 1987 god., u Minhenu i predstavlja jedan od vodećih inovativnih integrisanih međunarodnih sistema za hotelijerstvo.
• Fidelio omogućava hotelima i lancima hotela bilo koje veličine i tipa, restoranima, onima koji organizuju krstarenja, kateringe i konferencije da kompjuterizuju svoje operacije i da integrišu glavne industrijske softverske proizvode kroz analizu individualnih zahteva.
• Poslednji Fidelio proizvod je OPERA Enterprise Solution (OES). OES je potpuno integrisan paket proizvoda koji se sastoji od modula koji mogu biti lako pridodati ili prošireni omogućavajući na taj način efektivnu i laku implementaciju.
• OPERA se može implementirati u bilo kom okruženju od malih poseda do velikih hotela sa kompletnom uslugom uključujući prodaju i marketing, katering, menadžment prihoda, menadžment kvaliteta i menadžment materijala.
• OPERA Enterprise Solution uključuje i centralni rezervacioni sistem (Central Reservations System – CRS), informacioni sistem preduzeća (Enterprise Information System), upravljanje odnosima sa klijentima (Customer Relationship Management – CRM) posebno projektovane za hotele.

Reasonable pricing
The Fidelio Version 8 Small Business Edition has a very convincing factor in a very attractive price-performance ratio. The program can be used on all Windows platforms.

Future = Proof

According to your requirements the Fidelio Version 8 Small Business Edition can be expanded to the full efficiency of the Fidelio Version 8 Professional Edition. With growing demand this is a good investment for the future.

Functional, yet user-friendly

As the customer is the centre of interest, improving guest service, attracting new customers and retaining customer loyalty are the main goals in the hotel industry. Fidelio Version 8 Small Business Edition concentrates on essential functionality and offers the best conditions to handle customer services and guest relations.

Front Office and Customer Relations

Is the customer a non smoker, vegetarian or does he prefer a specific view? All information and preferences are stored in the central database and can be retrieved by your employees. However each function can be controlled. You decide which option is available for which employee or user group using the extensive rights system and user based customised screens.

Sales

The customer relationship management module makes it easy to promote special offers or regional happenings and tailor them to the customers needs. This ensures perfect service not only during the guests stay at your property but the whole year around and strengthens the relationship with your clientele.

Web presence

The myfidelio.net home page module allows properties to publish their services, rates and availability on the web and easily access potential customers. Availability and rates published on the web are controlled by the Fidelio Small Business Edition and customers can directly make a booking in your property. All information is stored and availability is updated immediately, saving time and money.

Fidelio Version 8 Small Business Edition is the small solution with a big future!

Key Features of the Fidelio Version 8 Small Business Edition

Fidelio Front Office Management
• Reservations
• Rooms Management
• Group Module
• Revenue Management and Cashier administration
• Housekeeping
• Guest profiles and history
• Packages
• Online reservations via the hotel Internet site

Fidelio Customer Relationship Management
• Administration of contacts and addresses
• myfidelio.net – home page
• Online reservations via the home page

Advantages:
• Starter solution at a reasonable price
• All the advantages of an Oracle-based database
• Practice-orientated functionality
• Short installation phase
• User definable start up screen
• Customizable to property specific requirement
• Fully expandable accordingly to your requirements

Fidelio Version 8 Small Business Edition

The Fidelio Version 8 Small Business Edition is tailored to meet the sophisticated demands of the small hotel market. It is the hotel software solution to accommodate all of the property and customer related requirements. Success can be controlled.
Properties looking for success need a reliable tool to bring transparency to their operation. At the same time the software has to save time and money, support sales and adapt to market related changes at any time. The Fidelio Small Business Edition covers all of these requirements and is designed especially for small and middle sized properties.

Simply convincing

The best software is useless if it is not reliable, if it is difficult to employ and inflexible to future and changing needs. With Fidelio’s Small Business Edition you profit from the deep and profound Micros-Fidelio know-how in the hotel industry and a solution which sets a benchmark in this sector.

The database is the heart of the Small Business Edition. All data is stored here and is displayed on demand anywhere anytime in the module. It is Oracle based, efficient, fast and stable. The Oracle brand stands for its reliability.

The Business Logic

No matter which business your property promotes: resort, congress, wellness or sports. With the Fidelio Small Business Edition business logic all parameters can be adapted and set to carry out the requirements of the structure of your property. Your advantage is a clear structure, reliable information and a perfect link to any required management analysis.

Tailor-made

The Fidelio Version 8 Small Business Edition allows dialogue screens to be designed according to your needs. Intelligent Interfaces cover connection to third party products such as Pay TV or Telephone.

Simple

Computer novices can easily operate the Fidelio Version 8 Small Business edition after a brief introduction. System and module logic are easily understandable and user-friendly. Fast success is guaranteed.

Fidelio Version 8 Small Business Edition

The Fidelio Version 8 Small Business Edition is tailored to meet the sophisticated demands of the small hotel market. It is the hotel software solution to accommodate all of the property and customer related requirements. Success can be controlled.
Properties looking for success need a reliable tool to bring transparency to their operation. At the same time the software has to save time and money, support sales and adapt to market related changes at any time. The Fidelio Small Business Edition covers all of these requirements and is designed especially for small and middle sized properties.

Jednostavno korišćenje :

I najbolji program je beskoristan ako nije pouzdan , ako je komplikovan za prosečnog korisnika, i nespreman za buduće zahteve i promene. Sa Fidelio Small Business Edition vaš dobitak je višestruk, dobijate i Micros-Fidelio know-how u hotelskoj industriji kao i rešenje koje je merilo u ovom sektoru .

Poslovna logika:

Baza podataka srce je Small Business Edition-a. Svi podaci su raspoloživi u bilo kom trenutku. Radi se o Oracle bazama, one su brze i stabilne. Oracle je marka koja drži do pouzdanosti. Bez obzira koje je vrste Vaš objekat: radi li se o letovalištu, kongresnom ili sportskom centru, sa Fidelio Small Business Edition biće pretočena poslovna logika sa svim parametrima da zadovolji zahtjeve koje postavlja namena objekta. Vaša je prednost jasna struktura, pouzdanost informacija i savršenost veze na bilo koji deo Vašeg poslovanja .

Jednostavnost:

Čak i kompijuterski laik može vrlo lako raditi sa Fidelio Verzijom 8 Small Business Edition, odmah nakon kratkog uvoda. Sistem je logičan i lako razumljiv. Brzi uspeh je garantovan.

Razumna cena:

Fidelio Verzija 8 Small Business Edition ima vrlo povoljnu cenu. Program se može koristiti na svim Windows platformama.

Budućnost:

Na Vaš zahtev Fidelio Verzija 8 Small Business Edition može biti nadograđen na Fidelio Verziju 8 Professional Edition. Sa tendencijom rasta to je dobra investicija za budućnost.

MICROS Systems, Inc. provides enterprise applications for the hospitality and retail industries worldwide. Over 310,000 MICROS systems are currently installed in table and quick service restaurants, hotels, motels, casinos, leisure and entertainment, and retail operations in more than 130 countries, and on all seven continents. In addition, MICROS provides property management systems, central reservation and customer information solutions under the brand MICROS-Fidelio for more than 25,000 hotels worldwide, as well as point-of-sale, loss prevention, and cross-channel functionality through its MICROS-Retail division for more than 79,000 retail stores worldwide. MICROS stock is traded through NASDAQ under the symbol MCRS.

"Montora Software"- offers a fully completed software package for hotel and restaurant business.
It is the world best–known solution in this field called Micros–Fidelio.
MontOra Software has an exclusive contract for distributing Micros-Fidelio products for Montenegro.
With the realization of this partnership MontOra succeeded to bring at the market Montenegro technologically and functionally the highest-quality solution offered in the world, which was made according to the highest western standards for tourism.
For more than 20 years the Micros – Fidelio company has been the world leader which permanently works on software development and advancement.
This solution is of modular type, it is scalable and it can cover the companies which consist of one or more hotels, restaurants and bars. Solution follows all the segments of a company business, dealing starting from sale, reservations, reception, functioning of kitchen, restaurants and bars, to the following facilities of a hotel. A special advantage is that system can be installed in the smallest hotels (minimum of 4 rooms) and in the largest hotels(over 1000 rooms) and hotel chains as well.
A critical role in the realization of the hotel ICT projects has the company MontOra with the technological and functional support on the local level of Montenegro. Also, with the presence of the Montora experts at the terrain of Montenegro, the price of software implementation and maintenance is reduced. We hope that this partnership will largely help the tourist offer of Montenegro.
Also, depending on the demands range, the package can be implemented in the term of 15 to 60 days. It is important to stress that this software is translated into our language.

Property Management made easy by MICROS-Fidelio
Guest information, night audits, inventory control, profit management and report generation are facts of hotel and resort property management. A MICROS-Fidelio property management system (PMS) takes care of these tasks so you can do what you do best: make informed decisions and build customer loyalty.

Your reservation system – the whole point of the sale
Configured to your own specification, your MICROS-Fidelio reservation system will give your staff instant room status and availability, making reservations possible at the touch of a button.

POS systems – a positive step toward greater profits
MICROS-Fidelio point of sale (POS) software systems make everything possible: faster transactions, information at your fingertips and a point of sale experience that your guests will appreciate.

Our hotel software suite includes property management systems, reservation systems and POS systems for businesses of all sizes.